
Cafepress.com announced it will restructure the Volume Bonus program as of August 1, 2008.
Highlights include:
Sales originated from shops will earn larger bonuses at lower thresholds
Sales originating from the Marketplace will no longer qualify for a Volume Bonus – you will continue to receive your mark-up as your commission
Shopkeepers will no longer pay the 20% fees on affiliate-driven sales – CafePress will pay this fee
The “Sales Source” is being redefined: Credit for a sale will now be based on where the item is added to the cart
The Volume Bonus program will be renamed Shop Performance Bonus
There’s good, bad, and indifferent for this – in my eyes. However, I’m surprised it didn’t happen earlier as it’s a perfectly normal practice to create an incentive-drive to gain customers (in this case – shopkeepers who fit into the equation for CP making money) and, when a strong customer-base is established make a shift from incentive-based drives to advertising-based drives. Without any inside-information: I’m taking an educated guess this is what has happened. Like I said, though, my educated guess was made some time ago this would occur and now it has. Combine this possibility with the ever-rising cost of advertising and it’s not hard to imagine that the cost and effectiveness that were advantageous even a year ago are now less-so. Money spent then may be better spent differently now. You think our costs with Google, for example, alone are expensive? Imagine the broad-sweep advertising expenses companies like Cafepress must incur and they don’t even get the advantage we can have in niche marketing efforts.
I know some people will take this as a personal slap but if you know anything about business… it’s a known process. One may or may not like it but it’s a known-routine… hardly a personal afront.
Here’s the bad:
There’s a strata of base-price sales that now make significantly less in VB than before.
The good:
There’s a strata of base-price sales that now make significantly more in VB than before.
As with any business model – those who adapt can overcome. Those who can’t – sink.
Here’s my suggestion: The most likely affected shopkeepers will do well to adjust from pimping the marketplace to following advice from those who’ve done this thing old-school: Market your own business – build your own business – get your own customer base.
The volume bonus was a bonus and it hasn’t always been around yet some of the most successful shopkeepers were (and continue to be) successful beyond the marketplace ups and downs… including an understandably welcomed bonus.
CP’s marketplace and VB are fine and dandy (well, the MP can be a nightmare some days but you know what I mean). I can’t bash on them for what they are or what they try to be. However, I have a hard time relying on that external system of sales. I’ve always felt it best to get a customer base of your own, outside of someone else’s enclosed system.
I wish everyone good luck in adapting and succeeding from this major change. I’m confident that the business models and manners in which many will now have to conduct business will be more solid, long-lasting ones that can endure changes such as this. Everything changes – nothing stays the same.